FAQs

 
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Do you have a venue?

Magical Moments does not have a venue for events. However, we can recommend a few local places to host your party or event.

 

What if you don’t have the character I want?

Magical Moments is new and currently building up more character options. If the character that you want is not featured, please contact the page. It may be possible for us to work with you.

 

Can I buy a package for an event?

Magical Moments loves to do events! If your organization, church, or company wishes to create a royal event, contact the page to create the details.

 

What if I have to reschedule?

If you reschedule your party with less than a week’s notice, you will be billed a $25 fee. If you reschedule with more than a week’s notice, then there is not fee but scheduling will be upon availability.

 

What if I have to cancel the party?

Your deposit of $75 is non-refundable, however the outstanding balance will be refunded.

 

What if I live outside of Calcasieu Parish?

We do travel for parties, but we charge $.7 per mile outside of a 20 mile radius from Lake Charles.